Joga Paddles strives to fully satisfy every customer through superior products and personal service. In order to achieve the performance required many of our products are hand made and subject to small variations or imperfections. Typically, these variations are small and do not negatively impact the performance of the product. Of course, we stand behind our products and if the product you receive has any defect effecting it’s performance we are happy to exchange it within 15 days of purchase.
Products may be exchanged within 15 days of purchase for any reason provided the product is unused and in it’s original packaging. To exchange a product email us at firstname.lastname@example.org indicating the order number, item(s) being returned, and the product(s) you are exchanging for. We will respond within 5 days with a Return Material Authorization (RMA) number, shipping instructions, and any difference in the cost for the product being exchanged for.